Privacy Policy

Effective Date: January 1, 2025

At CyberOrbit, your privacy and data security are our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

Information We Collect

Personal Information: Includes your name, email address, phone number, billing details, and payment information necessary to process invoices and payments.
Payment Data: Credit/debit card details, PayPal account information, and transaction records processed securely via PCI-compliant gateways.
Usage Data: Information such as IP address, browser type, device information, and browsing behavior collected through cookies and analytics tools.
Communication Data: Any information you provide when contacting us via forms, emails, or support channels.

How We Use Your Information

To process payments and manage invoices securely and efficiently.
To provide and improve our services, including customer support and communications.
To send important updates, service notifications, and promotional offers (with your consent).
To comply with legal obligations and protect our rights.
To analyze website usage and enhance user experience.

Legal Basis for Processing

We process your data based on your consent, contractual necessity, legitimate interests, or compliance with legal obligations, in accordance with GDPR and other applicable laws.

Data Minimization and Purpose Limitation

We only collect personal data necessary for specified, explicit, and legitimate purposes.
Your data is kept accurate and up to date, and we retain it only as long as necessary for these purposes or as required by law.

Data Security

We employ industry-standard technical and organizational measures, including encryption and access controls, to safeguard your data from unauthorized access, loss, or misuse.
Payment details are processed exclusively through secure, PCI-compliant payment gateways and are never stored on our servers.

Cookies and Tracking

Our website uses cookies and similar technologies to improve functionality and analyze traffic.
You can manage cookie preferences via your browser settings; however, disabling cookies may affect website performance.

Data Sharing and Transfers

We do not sell or rent your personal data.
Your data may be shared with trusted third-party service providers (e.g., payment processors, analytics) solely to perform services on our behalf under strict confidentiality agreements.
If data is transferred outside the EU, we ensure appropriate safeguards are in place in compliance with GDPR.

Your Rights

You have the right to access, correct, delete, restrict processing, or object to the processing of your personal data.
You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of prior processing.
You have the right to data portability and to lodge a complaint with a supervisory authority.
To exercise your rights, please contact us at [contact email].

Automated Decision-Making

We do not engage in automated decision-making or profiling that produces legal or similarly significant effects.

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined or to comply with legal obligations. Retention periods are regularly reviewed.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or our practices. The updated policy will be posted on our website with the effective date.